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Low-Code and the Agent Digital Experience

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Every part of the insurance value chain is being transformed, but the disruption is perhaps most visible in how distribution is sold and serviced, as new distribution models emerge, including digital direct, digital agents, and third-party insurance platforms and exchanges.

Celent believes the most successful insurers will be those that can adapt

quickly and cost-effectively. Download this report from Celent and learn why Celent recommends carriers take four critical steps:

  • Shoot for high levels of straight-through underwriting—as high as 100% in some lines.
  • Extend digital capabilities to enable agents to offer a more complete value proposition, especially in claims and loss control.
  •  Build API-level integrations with digital agents, third party integration platforms, and new insurance exchanges.
  • Establish an adaptive technology foundation to improve flexibility and speed of development.