While the title to this post is clearly playful, when it comes to customer success it’s all business. Our rapid growth has always been a function of our customers’ happiness. Regardless if it’s a new release or a service engagement, our internal focus revolves around a few key themes:
- How will this accelerate our customers’ time to value?
- How will this simplify our customers’ business?
- How will this empower our customers’ to adapt to change faster?
We’re humbled to see our efforts recognized in the new 2022 Gartner® Peer Insights™ ‘Voice of the Customer’: Enterprise Low-Code Application Platforms (LCAP) report. The report recognizes vendors that are highly rated by their customers through verified user reviews. Appian not only received the most reviews but was also recognized as a Customers’ Choice across several categories, including Large Enterprise ($1-10B); Midsize Enterprise ($50M-1B); North America; and Europe, the Middle East and Africa.
This marks the second year in a row that Appian earned the Customers’ Choice distinction, which makes us the only Enterprise LCAP vendor to:
- Be named a Customers’ Choice for Large Enterprise ($1-10B) for two years running.
- Be named a Customers’ Choice for North America for two years running.
- Receive the most end-user reviews for two years running.
We wish to extend a heartfelt THANK YOU to all our customers.
Below are a few end-user reviews that contributed to our earning the Customers’ Choice recognition for the second year in a row:
“Crush your ROI with rapid development and deployment of complex business solutions.”
— Senior Data Architect in the Transportation industry [read review]
“Appian Helps Us Reimagine Our Business.”
— Chief Technology Officer in the Media industry [read review]
“Go-To" Platform For All Your Enterprise Needs!”
— Senior Program Manager in the Life Sciences industry [read review]
“Delight Your Users, Customers, and Developers With Appian!”
— IT Developer in the Manufacturing Industry [read review]
We believe this recognition speaks to the high quality of our software and people. The really exciting part is that the best is actually yet to come. The next release of our unified low-code platform (version 22.2) delivers even more value by combining the key capabilities needed to get work done faster, Process Mining + Workflow + Automation. Accelerate your business by discovering, designing, and automating your processes all from a single platform.
Want to learn more and get a sneak peak into our next release? Join your peers at Appian World in Florida (April 25-27, 2022) to engage directly with industry experts, leading brands, and the entire Appian Community. Get inspired, feel the energy, and dip your toes in the warm water!
To read the full 2022 Gartner Peer Insights™ ‘Voice of the Customer’: Enterprise Low-Code Application Platforms report click here. Or if you want to try the latest version of the unified Appian platform for yourself, create a free account.
Gartner, Gartner Peer Insights™ ‘Voice of the Customer’: Enterprise Low-Code Application Platforms, 31st March 2022.
Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
