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Appian Forum 2023

Customer Showcase: AGL & BAI Communications Panel Discussion

Ever wondered how digital transformation looks in the early stages? Gordon Maddock moderates a panel discussion with AGL and BAI Communications who are at different stages of their innovation and automation journeys. Hear how they are focusing on change management to ensure company-wide success.


  • Gordon Maddock, Regional Vice President, Broad Markets, Appian 
  • Waqas Ishaque, Head of Technology Core Applications, AGL 
  • Jenny Cook, Head of Enterprise Solutions and Delivery, BAI Communications 
  • Andrew Gow, Manager, Broadcast Applications, BAI Communications

Watch the video.