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Field Service Management

Empower field engineers with flexible mobile capabilities.

Energy organizations with extensive field operations often face challenges around managing the end-to-end field deployment process and enabling employees and contractors to improve productivity. Often, manual workflows and disjointed systems hinder project visibility and stakeholder oversight.

With Appian, organizations can quickly deliver mobile field applications to effectively manage resources, reduce costs and turnaround times, and gain insight into the entire field service life cycle.

Features at a glance:
  • Increase field worker productivity through mobile-enabled applications
  • Gain real-time visibility into field activities, resolution status, and performance
  • Digitize manual and paper processes to leverage field, asset, and project data
  • Increase customer satisfaction by ensuring quality and consistency in the field