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When leaders lack visibility into how work gets done, they are forced to manage operations based on assumptions. This hides operational bottlenecks and leads employees to use manual workarounds. Organizations seek operational clarity to fix these inefficiencies, demanding solutions that provide process intelligence.
Everest Group defines process mining as software that analyzes event logs to discover, monitor, and optimize processes. Today, process mining is evolving from standalone discovery tools into process intelligence solutions.
The Everest Group Process Mining Products PEAK Matrix® Assessment 2026 highlights a growing market demand for:
Continuous process monitoring
AI-assisted root-cause analysis
Identifying automation opportunities
Standalone process mining tools have been highly effective in performing end-to-end process analysis, but often require complex data migrations in order to expose operational problems. And even more challenging, these tools often provide only passive visibility into data, without the ability to address the underlying issues.
Appian is recognized as a Leader and Star Performer in the 2026 Everest Group Process Mining Products PEAK Matrix®. Appian process intelligence connects enterprise data to important operations while avoiding costly migrations. Appian connects workflows across disconnected systems to pinpoint exactly where and why processes break down. This visibility helps analysts connect operational bottlenecks directly to actionable improvements.
Because Appian owns the end-to-end process orchestration, insights can be turned directly into process improvements on a single, unified platform.
The Appian Platform delivers:
Easy data setup. Connect, transform, and curate data from your core systems in the same data fabric your Appian applications use. There's no second pipeline to build for process mining, and centrally managed security and governance rules carry over.
Live process monitoring. Track KPIs against baselines in real time for the processes Appian runs, by case and activity, whether performed by a person, AI agent or system. Alerts flag slipping performance, while process mining shows where the process breaks down.
Closed-loop improvements. Because Appian also runs the process, operational insights turn directly into process improvements on the same platform. Pinpoint where operations break down, turn AI-generated recommendations into user stories, and target automation where it delivers value.
We see this recognition as validation of a critical shift in the market. To drive continuous improvement, organizations must close the loop between problem discovery and automated action.
Standalone process mining tools that require complex data migrations and allow only passive observability are becoming a liability. For enterprise leaders, Appian's position as a Leader and Star Performer reinforces that operational clarity requires a unified foundation—one that connects your distributed data without migrating it, maps your actual workflows, and empowers you to deploy AI-driven improvements within your enterprise guardrails
By unifying process intelligence and automation, organizations can prioritize investments grounded in operational data.
Business leaders must establish operational clarity to ensure they fix root-cause inefficiencies rather than automating broken processes. Appian delivers the process intelligence and controls required to scale AI automation safely across operations.