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Digital Transformation for Claims Management: Connected Claims USA Summit 2017

Appian Contributor
May 18, 2017

With new technologies challenging both operational efficiency and a superior customer experience, it's a critical time for claims executives to explore opportunities to innovate their business processes.

Insurers know they need to innovate in order to remain competitive. In fact, 67% of insurance respondents to PwC's 2017 CEO Survey see creativity and innovation as very important to their organizations, ahead of other financial services sectors and the CEO Survey population as a whole. --PwC 2017 Insurance Top Issues

Age of Disruption

There is little doubt that the insurance industry has entered an age of disruption. With AI, IoT, and Insurtech start-ups pushing the boundaries of insurance technology, claims management is now a priority for digital transformation. Join Appian and over 300 claims visionaries and leaders at the Connected Claims USA Summit 2017 ñ May 24-25 in Chicago ñ to gain insight into what companies are doing to meet the claims needs of today while positioning themselves to meet new needs within the company, tomorrow.

Kate Gingras, our Appian Global Insurance practice lead, will be moderating a panel discussion on Wednesday, May 24th at 12:50 PM titled:

Lead the Claims Revolution - Become Seamless, Efficient and Customer-Centric

Joining Kate will be executives from Hixcox, American Modern Insurance Group, Duck Creek Technologies, Liberty Mutual and CCC Information Services, who will be discussing how insurance start-ups and agile innovators are redesigning claims to win the hearts and wallets of customers, and how to deliver a seamless omni-channel claims process by embedding an agile and innovative organizational culture.

We'd love to spend some time with you at the event and talk to you about Appian's low-code platform and how we can help you transform your claims process. Feel free to reach out to me at and set up a time to connect.

Eileen Potter