Michaela Morari is a digital transformation advocate in the insurance space, currently serving as a Senior Solution Consultant at Appian. With nearly two decades of cross-functional experience in software engineering, business intelligence, and process automation, she helps insurers modernize operations, unlock agility, and deliver better outcomes across the entire value chain.

At Appian, Michaela partners with global insurers to orchestrate mission-critical processes spanning customer onboarding, underwriting, policy servicing, compliance, and claims. Known for her ability to bridge business and technology, she excels at uncovering root challenges and turning them into strategic, powered solutions that drive measurable impact.

Her international career across Europe and North America equips her with a deep understanding of diverse insurance ecosystems and the ability to navigate complexity with clarity. She holds degrees in Computer Science and Business Information Systems and is pursuing certification in Vocational Coaching to deepen her impact as a changemaker and team enabler.

Beyond her role, Michaela is a thought leader passionate about the intersection of technology and human potential. She is the creator of EQ Explorer, a personal development newsletter, and a frequent voice at industry events on process agility related to claims management and underwriting.

Her mission is bold: to help insurers work smarter, faster, and more meaningfully by combining technology and vision to transform the future of insurance.