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Press Release

Bankhaus von der Heydt: Delivering New FinTech Products to Customers 10 x Faster

Appian Contributor
April 15, 2021

One of Europe’s oldest banks delivers new FinTech products 10x faster and reduces onboarding from one week to 10 minutes with a low-code automation platform 


Munich, Germany — April 15, 2021 — Appian (NASDAQ: APPN) today announced that Bankhaus von der Heydt is using Appian to automate back-office operations and grow its banking business through new FinTech offerings. The Appian Low-code Automation Platform enables the bank to launch and manage new financial products and services faster, and accelerate their new institutional client onboarding time. 


“Using Appian, we were able to conquer new markets, gain significant market share, and deliver new products to our customers ten times faster than before,” according to Philipp Doppelhammer, Managing Director and Member of the Management Board at Bankhaus von der Heydt. 


Founded in 1754, Bankhaus von der Heydt has been recognized as a “Digital Champion” among German private banks in a 2021 study, which analyzed approximately 13,000 companies. It is one of the first banks in Germany to offer blockchain, cryptocurrencies trading, and crypto custody services for financial institutions. 


Von der Heydt’s new FinTech Portal, built on Appian, connects with the bank’s legacy core banking, brokerage, and crypto custody systems to provide secure data visibility to employees. The Bankhaus team can create customized client offerings within one day, allowing them to meet fast-changing requirements and scale their business without increasing their headcount. The solution also provides better visibility of products and projects across von der Heydt systems for better operational reporting, and simplified compliance and risk management.


In addition, von der Heydt is using Appian to accelerate new institutional client onboarding time. The solution integrates Know Your Customer (KYC) requirements as part of the digital onboarding process to gather documents, verify accounts, and conduct customer due diligence for risk management. The new digital workflow reduced new trading partner onboarding time from one week to under ten minutes.


“Bankhaus von der Heydt shows how a historical, traditional bank can innovate and be a leader in the FinTech space by leveraging low-code automation,” said Dirk Pohla, Regional Vice President at Appian DACH. “By digitizing key operations and workflows, they are saving time, delivering products and services faster for their employees and clients.” 


Watch this Bankhaus von der Heydt video to see how the bank is using Appian to scale its business. Find out why 5 of the world’s top 10 banks are Appian customers and explore our financial services solutions.

For Information Contact:

Cindy Cheng

Sr. Director of Communications, EMEA, Appian


About Appian

Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.

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For media inquiries, please contact:

Cindy Cheng
Senior Director, Marketing Communications
Europe/Middle East/Africa

+44 (0)20 3861 6315

Valerie Miller
Senior Manager, Media Relations
North America

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