The US Air Force Office of Special Investigations (AFOSI) has transformed its investigative capabilities with the launch of an Appian-built unified case management system. Tasked with managing criminal, counterintelligence, and fraud investigations across global locations, AFOSI replaced fragmented legacy systems with a secure, data-driven platform. By leveraging Appian’s data fabric, the solution integrates documentation and intelligence into a single view, eliminating data silos and providing leadership with real-time visibility into investigative trends and mission progress.
Beyond simple automation, AFOSI is utilizing Appian’s AI capabilities to act as a "force multiplier" for Special Agents. The platform securely automates high-volume administrative tasks.
"With Appian, we’ve established the foundation needed for embedded AI. I took our three most time-consuming processes, and in just three days, one Appian developer delivered a solution that saves 4,500 man-hours annually.”
Justin Söderlund
Special Agent, AFOSI
