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Thoughtful Design Techniques to Thrive in the Experience Economy

Caroline Brautigan, Appian - Senior Manager, Product Management

“Total experience” is a term that combines the customer experience (CX), employee experience (EX), user experience (UX), and multiexperience (MX). Harnessing the power of all these can dramatically improve your performance against competitors. The key is to avoid building and executing each of these experience strategies in silos. In this session, learn from Appian design experts how to leverage low-code to deliver exceptional experiences.