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How Primary Health Tasmania Used Appian to Streamline Health Service Commissioning Activities

Fritz Haimberger, Appian - Industry Lead, Global Healthcare
Scott McKay, PHN Tasmania - General Manager - Business & Finance
Bron Lewis, PHN Tasmania - Procurement Manager

Scott McKay, General Manager for Business & Finance and Bron Lewis, Manager for Procurement will discuss a recent business process transformation project at Primary Health Network Tasmania. They will share their vision for creating a business activity management platform and their journey so far in streamlining business processes associated with program delivery activities including project approval and tracking as well as procurement. Primary Health Tasmania is one of 31 Primary Health Network organisations across Australia which commissions health services and health system change in the primary health sector. Its activities include health population planning, program strategy and evaluation, community engagement, service and system design, services procurement and service provider performance management. The company operates state-wide in Tasmania employing 110 staff and managing annually approximately $60 million of health program delivery funding from the Australian Government.