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Crafting a Consistent Citizen Experience

John Rogers, Senior Manager, Product Management, Appian

This session focuses on a holistic approach to creating engaging user experiences across digital touchpoints in a Total Experience. Explore the strategies for building intuitive interfaces for both web and mobile devices, aiming to elevate interactions for both external and internal users. Learn how a Total Experience approach can harmonize citizen and employee experiences, driving increased satisfaction, productivity, and citizen engagement.