AIM Specialty Health is a leading specialty benefits management organization, managing clinical information and prior authorizations for some of the largest health payers across the United States. Founded in 1989, AIM now services more than 50 million individuals and processes more than 9 million cases a year.
AIM’s technology landscape was made up of several independent systems with disconnected processes and information, making it difficult to find the right quality care for their members at the right time, the right place, and the right price.
Using the Appian Platform, AIM has consolidated eight systems into one unified interface that increases data visibility into their core operations. Appian’s agile, low-code development and mobile capabilities allowed AIM to rapidly deploy transformational apps and deliver new approaches to care coordination.