Connected Claims

Optimize claims handling. Improve customer experience. Reduce claims leakage.

Trusted by leading Insurance organizations.

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aon empower results logo
aegon blue and black logo
cigna logo
pacific life logo
ssq insurance logo
vermont mutual insurance group logo

Intelligent, connected claims management.

Appian Connected Claims leverages your existing claims systems, policy systems and 3rd party applications to deliver a 360-degree view of each claim in an actionable dashboard that unifies the following relevant modules.

See how Aviva France increased the number of same-day claims settlements from 1% to 25%, plus a 530% jump for claims settled within three days.

Expedite claims to improve customer satisfaction.

Unify Claims Systems and Data without Migration

Gain full visibility into the claims lifecycle with a dashboard that connects existing claims and policy systems.

Optimize Claims Handling with Intelligent Automation

Leverage built-in intelligent document management and robotic process automation to drive efficiency.

Dramatically Reduce Time and Cost to Implement

Leverage the speed and power of the industry-leading Low-Code Automation Platform to stay agile.

See how sachcontrol used Artificial Intelligence (AI) to improve claims and payment processing time, leading to better operational efficiency and 99.7% customer satisfaction level.

Make better, faster decisions throughout the claims lifecycle.

Appian is a Leader in The Forrester Wave™: Insurance Agency Portals, Q3 2020.

See why Appian received the highest scores in the Strategy (5 out of 5) and Current Offering (4.93 out of 5) categories in The Forrester Wave™: Insurance Agency Portals, Q3 2020.

“Appian is a good fit for global insurers that are looking to quickly provide their agencies with enhanced omnichannel capabilities, advanced analytics, recommendation engines, and intelligent automation.”

Deliver transparency and efficiency into your claims environment — in weeks, not months.