Internal Customer Service - Employee & Benefits Management

A single source for easier employee benefits access.

Eliminate homegrown, multiple one-off applications and bring your employee benefits onto a single source of truth on Appian’s low-code automation platform. Appian delivers an employee self-service portal to initiate and track HR requests in real-time and allows organizations to integrate with existing systems and data sources for a single view of employee and case profile records, taking advantage of your current investments, while enhancing them with Appian.

Features at a glance:
  • Easy to use, single sign in HR benefits solution
  • Intelligent Contact Center™ capabilities for an accelerated customer experience to employees
  • Build applications faster and simpler on Appian’s low-code platform to better serve your employees
  • Employee automation for repeatable tasks and next steps to avoid manual back ups