Case Management – More than Just Human in the Loop

It doesn’t matter if you’re automating a simple task or an end-to-end enterprise process, employees need to be able to understand and react to customer problems, workflow changes, and exceptions. Case Management helps automate collaborative work and is a key capability of Full-stack Automation. In this webinar, hear special guest speaker Wayne Floyd of Sprint, as we discuss why Case Management is a vital capability and the positive impacts it can have on your organization.

Watch this webinar to learn:

• How Sprint is using Appian Case Management to help their business be successful.
• What Case Management is, and why it’s so important.
• The different styles of Case Management.
• How Case Management unifies the interactions between people, process, and data.