Banking Operations Innovating in a Crisis: Chris Skinner Explores Our Latest Financial Times (FT) Focus Report

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COVID-19 has accelerated transformation in the banking sector, but are those changes here to stay? To find out, Appian partnered with the Financial Times (FT) Focus to survey more than 250 senior executives from UK retail, commercial and investment banks on how they are managing new challenges to their banking operations.

Hear Chris Skinner, renowned FinTech author, and Appian financial services thought leaders Mike Heffner and Guy Mettrick dive into the survey findings and talk candidly about the ways that banks are dealing with the “new normal”.

In this webinar,  discover how:

  • 66% of UK banks responded to the crisis by increasing automation
  • The crisis sparked greater adaptability and faster innovation cycles
  • Long-planned initiatives have been expedited to increase efficiency and productivity