Businesses must have a variety of intricate processes in order to run effectively and efficiently. Business owners and managers cannot recall every single detail of every single process. The different processes involved in delivering a product or service to a client can be overwhelming. Process Mapping can ensure these processes are well documented.
Process Mapping is the practice of exhaustively representing every relevant detail that it takes for a producer to deliver a final product to its consumers. With the help of computer software that has the ability to factor in metadata (time, volume, databases etc.) to each interrelated process, process mapping has become even more useful.
Companies use process mapping for business process re-engineering, regulatory compliance, activity analysis, service level agreement (SLA) role clarity (RACI), and simulation of processes given different sets of resources. An even more recent development is web-browser based mapping. This allows all relevant stakeholders to view and understand the entire process map and how their piece of the process works with others to complete the task.
Business Process Management (BPM) Software takes web-based process mapping to the next level. Processes are mapped within the software and published to all relevant stakeholders. The BPM Software then allows stakeholders to interact at various parts of the process, entering data, receiving notifications and generating reports that enable the process flow to continue effectively.
Learn more about BPM
What is BPM? How do I know it can address my challenges? Where do I start? Get the answers to these questions, and more, with the BPM Guide!