BPM for Retail - Online Inventory Management 

Business Problem

We are a large chain of retail stores in the US with an extensive base of online shoppers. With thousands of products sold online, we needed a way to obtain and upload vendor product photos to our website.

Process Players

  • Corporate employees
  • Vendors

Process Steps

With a BPM platform we now track images via audit trails all the way to placement on the website. Each image is its own Record allowing employees to easily access the history and current version and location of the vendor image.

Process Benefits

Using Records has allowed us to store all of the images in one place, manage version control and post the images to our website much quicker than before. Cutting down the time to add the product to the site has made us more efficient allowing us to handle additional products.