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BPM Essential as Companies Work to Cross Technological Boundaries

Appian Contributor
May 18, 2016

For a long time, the trendy conversation has been about how organizations can create enough mobile apps and services to allow for seamless smartphone and tablet use in the enterprise. This discussion is still going, but it has shifted. Instead of focusing solely on creating mobile-enabled solutions, businesses must also consider how they can streamline operations regardless of which technologies a worker is using.

Business process management software is invaluable here because it connects people, processes, and data across all operational channels, regardless of which technology they use.

Looking at the changing mobile app environment

Companies still need to ramp up their mobile app development. A study from the Enterprise Mobility Exchange found that 60 percent of businesses have invested in app development during the past 12 to 18 months, Business Insider reported.

Pointing to a Gartner study, Business Insider explained that organizations are still finding it difficult to create new apps and services at the rapid pace demanded as operations evolve. However, simply getting enough mobile apps into production isn't the only problem.

According to Business Insider, companies are finding it extremely difficult to integrate their legacy systems with mobile apps and services. On top of that, they are also running into roadblocks trying to get senior leaders to embrace the types of operational changes brought about by widespread mobile device use.

The app revolution is having a sweeping impact on the enterprise.

Using BPM to integrate mobile tools in the business

BPM tools let you accelerate mobility strategies through app development platforms that empower users to create, deploy, and maintain unique apps quickly and efficiently. This is a key first step in getting the most out of smartphones and tablets, but it is only a starting point. You must go from there to creating an operational ecosystem in which users can access the same data, in the same part of a process, across any technological channel.

Modern BPM software platforms are designed to create natural process flows across different technological boundaries, ensuring that users can work efficiently across both legacy and mobile channels. This gives you the flexibility and agility needed to transform your everyday operations around emerging technologies, empowering your users to take full advantage of mobile devices without detracting from the value of your existing solutions.

The freedom to integrate cutting-edge and legacy systems within your process framework eliminates technical barriers to productivity and allows your business to maximize the value of technology in the enterprise.