What is BPM?

Malcolm Ross, Senior Vice President, Product Strategy, Appian
October 13, 2015

What is BPM?

I've been working exclusively in the field of Business Process Management for almost 15 years now, and every year the answer seems to change.

But, BPM only changes every year in the details. In any case, the goals of BPM have remained the same: take a broader perspective of your processes and become a process-centric organization.

So What is BPM? BPM is ensuring every customer engagement is great...ensuring every transaction is consistent, repeatable, and reliable...and ensuring your organization can evolve processes along with the market and your customer's expectations. This short video explains it simply:

 

https://youtu.be/eRUAE91FTk8?t=10

Malcolm Ross, VP, Product

Appian is a software company that automates business processes. The Appian Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.

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