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Three Ways to Move Beyond Your Comfort Zone with Modern BPM

Staff, Appian
May 28, 2014

There's not much that tops Memorial Day Weekend. As I'm sure was the case for most, I celebrated the weekend with family, good food, and remembrance of those who protect our freedom at home and abroad. The three days of perfect weather were a bonus. But more than just the festivities of the weekend, Memorial Day symbolizes the unofficial beginning of summer!

Now is the time to look at the calendar and make those vacation plans to our favorite summertime destinations. Everyone seems to have that favorite family spot they visit every year, where new memories are made each time.

Though the yearly cruise or annual beach trip is a blast, recently my family and I have looked for summer alternatives. Our last trip took us down to the Florida Keys after a recommendation from some friends. We made a few soft plans, but pretty much went down south without much of an agenda and not knowing what to expect.

...And it was a blast! Talk about total relaxation (I've got some great recommendations on the best seafood in town if you're ever headed that way). And this trip, which may become a vacation go-to, all started because we moved beyond our travel comfort zone and tried something new.

This got me thinking about BPM and businesses being hesitant to move out of their own IT comfort zones in adopting new and innovative technologies.

Organizations (like people) sometimes simply fear change. This fear of the unknown or something new can scare them away from modernizing their business. Everyone seems to be receptive to the capabilities of a modern Work Platform and agree it has a place in the work world, but when it comes time to discuss implementing new work patterns, organizations head back to the familiar family beach house for another summer.

Here are three components of modern BPM that may be a step outside an organization's comfort zone, but present an opportunity for growth and business transformation.

Cloud:Organizations must focus on accelerating the time-to-business-value for new applications and services. Offering full parity across cloud solutions allows easy portability of complete applications and data sets between environments.BPM in the cloud enables strategic process improvement, reduced technology cost, and better alignment of IT with business goals and data security regulations.

Mobile:Today, we are more mobile than ever, and there is a great opportunity to connect ourselves to critical business processes and data while on-the-go. As a colleague of my said, when is the last time your phone was more than an arm's reach away? Though it may seem unrealistic to use mobile for anything more than checking emails, native mobile application development allows users to communicate, take action, track events, send requests, receive notifications, and integrate with existing CRM, ERP, and database systems. Real process efficiency is achieved through empowering every participant with instant access to business processes no matter where they might be.

Social Collaboration: Enhanced participation across the organization is essential for achieving goals and objectives. Too often employees settle for the limitations of email-based communications that creates lag time. Participation through amodern social interface brings together business context, process, and data for collaboration to drive operational efficiency and deliver measurable business value. By using the social tools of modern BPM, employees are able to participate in business-critical dialogue, both structured and unstructured.

Mike Ingrisano

Media Relations Manager

Mike Ingrisano