Embracing mobile initiatives and optimizing workflow with mobile apps and the inclusion of the BYOD trend is expected to be a primary driver of progress and innovation in 2014. However, the approach to mobile business is still unclear for some firms, and taking the right steps toward business process management and mobilization is essential for getting a jump start on these efforts.
According to eWeek, the first thing a company has to do is decide which business process to mobilize. However, it isn't quite as simple as this, and the true first step is to invest in a high-quality mobile BPM solution that will provide the support needed to make these efforts as straightforward as possible.
Once the proper BPM software is in place to provide mobilization and optimized app development, firms need to look at their operations and select the key processes to take mobile. Prioritizing in this way will drive ROI and ensure these efforts are executed in a way that best suits business needs.
Look at the back end
Once the initial investment and prioritization takes place it is critical for businesses to turn their focus to the back end. BPM solutions demand a solid foundation of data and workflow prioritization. Ensuring that the IT systems and infrastructure is secure, scalable and reliable will help optimize mobile efforts and help employees adjust to new workflows more effectively. Cloud BPM solutions can help streamline the integration of process management software with data and the systems needed in everyday operations.
According to the news source, it is also critical that a business build its mobile apps with company objectives in focus. Developing for cross-platform support and specific user cases is also important, but ensuring that key goals like agility, multi-channel support and reusability are in place will optimize app development toward cost-efficiency and scalability of the tools employees use.
Overall, businesses have to align the technology solutions they invest in with operational integrity. Focuses on profits and flexibility will help achieve these goals, but the tools themselves are equally important. Utilizing the right BPM suite that integrates cloud, mobile and even social initiatives with operations will help deliver the modern tools that employees need to meet objectives and workflow goals, while optimizing returns and costs across the board. Making a more informed decision will benefit the business as a whole while supporting future endeavors equally well.
Director of Product Marketing
Appian is a software company that automates business processes. The Appian Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.