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Mobility provides surprising value in health care

Malcolm Ross, Senior Vice President, Product Strategy, Appian
January 30, 2014

As innovations in health care continue to focus on IT and the technology side of medical workflows, health care providers have to be careful to adopt the right tools to enhance operations. For many, the best tools for the job continue to be mobile devices and apps.

According to Healthcare IT News, mobile solutions aren't just a convenience in the health care industry anymore, they're an expectation from both ends of the service. Professionals are using devices to look up data, check records and add information to patient files, and the patients themselves expect to see their doctors and nurses using these devices because they know the benefits extend to them.

"Take two recent technologies that have fundamentally changed communication and collaboration ñ ad-hoc video conferencing and streaming technology," Mark Blatt, worldwide medical director for Intel, recently told the news source. "Health care professionals have been using mobile tools to look up data. They get more accurate information. They make better decisions. That's great, but it's just a start. Today, we can form ad-hoc teams and collaborate in cyberspace. Instead of one person going to six departments or six people meeting in one place, the departments come together and no one needs to go anywhere."

This allows doctors, nurses and other specialists to collaborate more freely, boosting the speed and quality of patient care while actually decreasing the cost of these processes. And the benefits continue to add up. Hospitals are able to boost compliance with EHR mandates, and care providers of all types are able to spend more time with patients, rather than doing paperwork. However, in order to achieve any of these advantages, medical facilities need to first invest in the platforms that deliver mobile support to their operations - BPM Software.

Mobile BPM solutions deliver app support and the versatility needed for hospitals and other care centers to optimize their adoption of mobility strategies while keeping costs low and their resources protected. In such a sensitive and private industry, these considerations are paramount. Without the right platform to launch mobile health care efforts from, the benefits will fall short of expectations. Health care BPM is an essential part of the adoption of new trends in this industry, especially mobility, and with it, providers will be able to leverage the results for greater care and future benefits down the line.

Malcolm Ross

Vice President of Product Marketing

Malcolm Ross