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Understanding the evolution of modern BPM

Malcolm Ross, Senior Vice President, Product Strategy, Appian
December 20, 2013

Modern BPM practices help companies focus on new trends, boosting productivity and achieving the multi-function optimization necessary to remain competitive in today's markets. However, many firms are still holding onto legacy business process management software, while others haven't even moved past initial workflow technologies.

Workflow has been around for several decades, providing basic routing of processes and limited agility, if any. By modern standards, this makes it a poor option for system optimization and improvement. Companies still utilizing workflow technology cannot implement social initiatives, mobile or cloud trends or other key support solutions that would drive innovation. In fact, many suffer from a complete inability to track and analyze processes to promote progress, and rely on maintaining the status quo. These firms will suffer in the long run, if they aren't already, and will need to upgrade in order to begin gaining ground on the competition.

At the same time, simply investing in traditional BPM software might not do the trick. BPM delivers process automation, multitasking, real-time adjustments and other advantages over workflow solutions, but still doesn't quite incorporate the same edge that firms can accomplish with more advanced tools. Gaining a more comprehensive solution for business activity, analytics and intelligence will help companies adapt to improving technologies, but they don't pack the same punch that an optimized, modern BPM solution can.

Embracing a more modern BPM tool means looking at escalating trends like mobile and social to optimize a company's approach to these efforts. Cloud BPM services, for example, can streamline accessibility and boost other trends, like mobility, for businesses looking to provide their employees the flexibility they need to optimize their performance. In addition to improving mobility, portability and collaborative efforts across the company, new BPM solutions can drive improvements in additional areas of operations as well. Firms can boost their cloud adoption or embrace social initiatives to enhance the way employees work together. Beyond these bonuses, an optimized, modern BPM suite delivers innovation at every turn to continue helping firms evolve and improve.

By optimizing process management, companies can embrace the modern age of technology and focus on their own growth, rather than worrying about the competition. These advantages add up to significant gains over time, and help businesses fully commit to the potential they are able to achieve.

Malcolm Ross

Vice President of Product Marketing