As more people move to the cloud and use their mobile devices to access information, businesses will need their BPM software to be able to connect people across applications.
A new study from WinterGreen Research has found that the cloud, mobile computing and smart devices now represent the major forces that are driving the BPM market.
What this means, is simply that BPM has moved beyond the desktop and into the hands of employees who need to access information wherever they are.
Susan Eustis, lead author of the study, said that BPM is evolving cloud SaaS for business applications to accomplish work. And that creates the opportunity to implement apps that make the automated process more responsive to the needs of everyone - distributors, suppliers, partners and customers.
The study noted that messaging and collaboration are some of the most important aspects of BPM, which make processes more efficient because people can work things out in real-time and eliminate delays.
During a recent podcast, Appian Chairman and CEO Matthew Calkins echoed the findings in the study, saying that BPM software needs to reflect how people actually work, which is why the convergence of desktop and mobile computing will be one of the key trends driving the market in the future.
Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.