One of the greatest features in the Kit is a 10-question assessment you can take to get at the true nature of your agency's business processes, and how they support (or don't support) daily requirements and mission goals.
Maybe your current processes are working fine, managers have the visibility they need, accountabilities and ownerships are clear, and assignments are handled completely and consistently. Great ñ you'll ace the quiz and you can go back to running the most efficient operation in government. But maybe not.
Take the assessment and you may get a clearer perspective on why your processes aren't functioning quite as well as they could ñ and some initial insight into what you can do to improve them. It only takes a few minutes, and you may be surprised by what you learn. You'll find the assessment on page 7 of the Kit.
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