While the BetterGov blog has mainly focused on how Business Process Management (BPM) is making government more effective, we did not want to lose sight of what a more effective government can actually do: allows citizens to be more productive and prosperous.
One of the most famous phrases from the Declaration of Independence is that U.S. citizens should be afforded "life, liberty and the pursuit of happiness." And a government that is too complex and cumbersome will have a difficult time achieving this core mission.
The beauty of BPM is that it allows for the automation of complex processes and the provision of real-time access to critical information and applications in order to drive significant, measurable improvements in productivity and work quality. Technology serves the mission, rather than being an end unto itself. Once government achieves measurable improvements (i.e., becomes more effective), it can open the door for all citizens to enhance their prosperity.
While the ability to be prosperous is mainly in the hands of citizens, shouldn't government open the door to all when it comes to achieving the American dream? A slow-moving, bureaucratic government creates barriers that stifle innovation.
As such, we are challenging all government agencies to embrace the "effectiveness revolution," which will not only help agencies perform better, but also allow citizens to pursue happiness and prosperity.
Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.